Another Facebook content moderation company quits the business

Amid worker unrest and a lawsuit, Sama says it's done. Will others follow?

“high-tech map of Africa” / DALL-E

Today let’s talk about the latest big contractor to get out of the content moderation business, and what it tells us about the challenge platforms face as they attempt to scale their services around the world.

In 2019 I wrote a series of stories about content moderators at America — first at Facebook, then at Google. Th…