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Facebook's hate speech blind spot
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Facebook's hate speech blind spot

How an "average" metric can hide real harms

Casey Newton
Oct 19, 2021
Hands holding a sign depicting a frowning face in front of a brick wall. (Andre Hunter / Unsplash)
(Andre Hunter / Unsplash)

Today, let’s talk a little bit about hate speech. Specifically, how to measure it.

The Wall Street Journal published its latest installment of the Facebook Files on Sunday, this time focused on the company’s struggles in building artificial intelligence systems that can reliably identify and remove harmful content. Documents obta…

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