The content moderation problem that isn't going away
As Sama follows Cognizant out of the business, it's clear that no one has a good answer to workers' suffering
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How the tech industry soured on employee activism
When social justice protests swept the country in 2020, tech companies mostly welcomed employee activism. The Gaza demonstrations are getting a much different reception
Google’s broken link to the web
With AI search results coming to the masses, the human-powered web recedes further into the background
ChatGPT gets an emotional upgrade
OpenAI’s forthcoming voice assistant laughs, flirts, helps — and draws a sharp distinction with Google
How AI changed the bargain between platforms and users
As Stack Overflow, Reddit, and others license their users’ posts to train AI, the internet’s extraction phase is accelerating