Meta
Meta's new support bot probably can't get you your account back
The company's new support chatbot is better than what came before — but still missing the one feature that millions are clamoring for
Meta
Meta
Why Meta is retreating from encryption
In 2019, Mark Zuckerberg called privacy the future of social networking. Not anymore
Meta
Meta’s face turn
In the company’s latest policy reversal under Trump 2.0, the facial recognition system it blew up in 2021 may be poised for a return
Meta
Meta’s scam problem, UK edition
Plus: Writers react to Claude Code for writers; Elon Musk vs. OpenAI; and ChatGPT gets ads
Meta
Meta's scam problem may trigger a legal reckoning
A fresh investigation reveals the scope of Meta's problem in China. Will a pending court case force the company to crack down — or destroy Section 230?
Oversight Board
Where Meta's biggest experiment in governance went wrong
Five years after the Oversight Board's creation, few are satisfied with the result. Can it be saved?
Meta
The simple test that blew up the FTC's case against Meta
How one experiment defined the social networking market better than the government did. PLUS: Gemini 3 arrives
Meta
Meta has a scam problem
The company's own projections showed up to 10 percent of its revenue could come from scams, according to a new leak. PLUS: OpenAI's "backstop" controversy
Mark Zuckerberg
Everything Mark Zuckerberg has gotten from Donald Trump so far
One year out from Trump's threat to imprison him, Zuckerberg now has the administration fighting battles for him around the world
Meta
Meta's five biggest AI problems
The company clearly needs an infusion of fresh talent — but blank checks aren't going as far as they used to
Meta
Meta looks for an AI reset
Mark Zuckerberg knows the company needs a new AI strategy. Is Scale's Alexandr Wang the partner he needs?
Meta
Meta rests its case
The company looks poised to put its antitrust woes behind it. But its other trials may only be just beginning
Meta
WhatsApp just stunned the spyware industry
In winning a $167 million judgment against NSO Group, the company has struck a significant blow against illegal surveillance
Meta
Mark Zuckerberg on bots and benchmarks
Meta's CEO has some surprising takes on "healthy" bot companions, loneliness as a market opportunity, and that whole benchmark cheating controversy
Meta
The AIs are trying too hard to be your friend
Meta AI, ChatGPT, and the dangers of being glazed and confused
Meta
Meta has a chatbot problem
Celebrities, minors, and sexually explicit chats are a dangerous combination — a lesson the company is determined to learn the hard way